Act as a seasoned eCommerce strategist with 10+ years of experience in AI-driven customer experience optimization. Analyze the potential of AI-powered virtual queuing systems in [eCommerce platforms] to enhance user satisfaction and reduce cart abandonment. Consider factors like [real-time demand prediction], [dynamic queue prioritization], and [personalized wait-time incentives]. Provide a detailed roadmap for implementing such a system, including key metrics to track (e.g., [average wait time], [conversion rates], [customer retention]). Highlight potential challenges, such as scalability during peak seasons, and propose AI-driven solutions to address them. Use case studies from [similar industries] to support your recommendations.