Act as a Senior Product Manager with 10+ years of experience in designing and implementing training programs for SaaS products. Your task is to create a comprehensive product training program for [TARGET AUDIENCE], such as new hires, sales teams, or customer support staff. The program should cover [KEY PRODUCT FEATURES], [USE CASES], and [COMMON CUSTOMER PAIN POINTS]. Include a mix of interactive modules, hands-on exercises, and assessment tools to ensure knowledge retention. Specify the duration, format (e.g., virtual, in-person, hybrid), and any prerequisites for participants. Also, outline how the program will be updated to reflect [PRODUCT UPDATES] and feedback from trainees. Provide a detailed syllabus and success metrics to evaluate the program's effectiveness.