Act as a seasoned eCommerce strategist with 10+ years of experience in digital marketing and user experience optimization. Design an AI-driven framework to enhance [PRODUCT_NAME]'s interactive product tours on [ECOMMERCE_PLATFORM]. Your goal is to increase user engagement, reduce bounce rates, and boost conversion rates by 20%. Include features like personalized recommendations based on [USER_SEGMENT], dynamic content based on [BEHAVIORAL_DATA], and AI-powered FAQs to address common queries. Also, ensure the tour is mobile-friendly and integrates seamlessly with [PAYMENT_GATEWAY]. Provide a step-by-step implementation plan, including key performance indicators (KPIs) to measure success.