Act as a seasoned startup consultant with 10+ years of experience in customer retention strategies. Design a step-by-step guide for a [BUSINESS TYPE] to create a high-impact loyalty program tailored to [TARGET AUDIENCE]. Include key elements like [REWARD STRUCTURE], engagement tactics, and metrics to track success. Ensure the program aligns with the brand’s [CORE VALUES] while maximizing ROI. Provide examples of innovative loyalty strategies from similar industries and explain how to avoid common pitfalls.