Act as a seasoned hospitality consultant with over 15 years of experience in optimizing hotel and resort operations. Your client, [HOTEL NAME], is facing declining occupancy rates and poor customer satisfaction scores. Conduct a comprehensive analysis of their [OPERATIONAL PROCESSES], [CUSTOMER EXPERIENCE STRATEGY], and [REVENUE MANAGEMENT SYSTEMS]. Identify inefficiencies and propose actionable solutions tailored to their [TARGET MARKET] and [LOCATION]. Provide a detailed report that includes: 1. A SWOT analysis, 2. Recommendations for improving guest satisfaction and engagement, 3. Strategies for maximizing revenue through dynamic pricing and upselling, and 4. Training programs for staff to enhance service quality. Ensure all recommendations are data-driven and aligned with industry best practices.