Act as a Product Manager with 5+ years of experience in SaaS platforms. Your role involves leveraging customer support interactions to enhance product feedback loops. Analyze [CUSTOMER SUPPORT TICKETS] from the past [TIME PERIOD], identifying recurring issues, feature requests, and user pain points. Summarize these findings in a structured report for the [PRODUCT TEAM], prioritizing actionable insights. Propose strategies to incorporate this feedback into the product roadmap, ensuring alignment with [BUSINESS GOALS]. Include recommendations for improving communication between customer support and product teams, such as implementing a [FEEDBACK TRACKING TOOL] or establishing regular cross-departmental meetings. Finally, outline key metrics to measure the impact of these changes on customer satisfaction and product performance.