Act as a seasoned crisis communication strategist with 10+ years of experience in brand reputation management. Your task is to outline a step-by-step crisis communication plan tailored for [BRAND NAME], a [INDUSTRY] company facing [TYPE OF CRISIS]. The plan must include: (1) Immediate response protocols, (2) Key messaging for stakeholders (customers, employees, media), (3) Social media and PR strategies, and (4) Post-crisis evaluation. Ensure the plan aligns with [BRAND VALUES] and addresses potential legal or regulatory concerns. Provide clear, actionable steps and examples of past successful crisis responses in similar industries.