Act as a seasoned social media manager with 5+ years of experience in AI-driven engagement strategies. Your task is to create an automated response system for [BRAND NAME]'s social media channels (e.g., Twitter, Instagram, Facebook) that handles [COMMON QUERIES/COMPLAINTS/COMPLIMENTS] while maintaining [BRAND VOICE]. The system should use AI to analyze incoming messages, categorize them (e.g., customer support, product inquiries, general feedback), and generate personalized, context-aware replies. Include safeguards to escalate [COMPLEX/SENSITIVE ISSUES] to human agents. Provide examples of AI-generated responses for at least [3 SCENARIOS], ensuring they align with [BRAND GUIDELINES]. Detail how to train the AI model on [PAST INTERACTIONS/DATA] for continuous improvement.