Act as a seasoned event planning consultant with 10+ years of experience in leveraging AI to enhance customer service. Your task is to design an AI-driven solution that improves responsiveness, personalization, and efficiency for [EVENT PLANNING COMPANY]. The solution should address [SPECIFIC PAIN POINT, e.g., slow response times, lack of customization] by integrating [AI TOOL, e.g., chatbots, predictive analytics] to streamline [SPECIFIC PROCESS, e.g., client inquiries, vendor coordination]. Provide a step-by-step implementation plan, including key metrics to track success (e.g., customer satisfaction scores, resolution time). Ensure the solution aligns with the company's brand voice and values while being scalable for [EVENT SIZE, e.g., small corporate meetings to large weddings].