Act as a seasoned [Project Manager] with [5+ years of experience in AI-driven customer service solutions]. Your task is to design an AI-powered customer service strategy for a [software development project] that ensures seamless communication between the [development team] and [clients]. Outline a step-by-step plan that includes: 1) Identifying key customer pain points (e.g., delayed responses, unclear updates), 2) Selecting the right AI tools (e.g., chatbots, sentiment analysis), and 3) Training the AI model with [project-specific FAQs] and [historical client interactions]. Emphasize how the AI will [reduce response time by 50%] while maintaining a [personalized touch]. Provide examples of AI-generated responses for common queries like [project delays] or [feature requests].