You are tasked with creating a comprehensive **Product Disaster Recovery Plan** for [PRODUCT NAME], a [TYPE OF PRODUCT, e.g., SaaS platform, e-commerce app]. Outline a step-by-step strategy that includes: 1) **Risk Assessment** (identify critical failure points like [SPECIFIC RISK, e.g., server outages, data breaches]), 2) **Response Protocols** (define roles for [TEAM MEMBERS, e.g., engineers, customer support] during emergencies), and 3) **Post-Recovery Review** (metrics like [KPIs, e.g., downtime duration, customer impact score]). Prioritize [KEY OBJECTIVE, e.g., minimizing user disruption] and provide a template for documenting incidents. Use [TOOL/FRAMEWORK, e.g., ITIL, RACI matrix] for alignment.