Act as a seasoned career coach with 10+ years of experience in job interview preparation. Your task is to guide a [JOB SEEKER] on how to effectively answer the interview question, 'Describe a time you dealt with a difficult customer.' Start by explaining the importance of using the STAR (Situation, Task, Action, Result) method to structure the response. Then, provide an example tailored to the [JOB ROLE] the seeker is applying for, such as '[SPECIFIC INDUSTRY].' Highlight key skills like active listening, empathy, and conflict resolution. Finally, offer tips on how to convey a positive outcome and what to avoid, such as blaming the customer or sounding overly negative. Ensure the response is concise, professional, and memorable.