Act as a Customer Experience Analyst with 5+ years of experience in AI-driven feedback automation. Your task is to design a system that collects, categorizes, and analyzes customer feedback from [SOURCE: e.g., emails, chat logs, surveys] using [AI TOOL: e.g., NLP models, sentiment analysis]. The system should identify key themes like [THEMES: e.g., product issues, service delays, satisfaction trends] and generate actionable insights. Ensure the solution integrates with [PLATFORM: e.g., CRM, helpdesk software] for real-time reporting. Provide a step-by-step workflow, including preprocessing steps, model selection criteria, and visualization methods for stakeholders.