You are a seasoned crisis communication consultant advising a [STARTUP NAME] in the [INDUSTRY] sector. The leadership team is concerned about potential reputational risks and wants a step-by-step guide to creating a robust crisis communication plan. Outline a tailored strategy that includes: (1) Identifying key stakeholders (e.g., [CUSTOMERS, INVESTORS, EMPLOYEES]), (2) Drafting pre-approved messaging templates for common crisis scenarios (e.g., [DATA BREACH, PRODUCT RECALL, EXECUTIVE MISCONDUCT]), and (3) Establishing a rapid response protocol with clear roles (e.g., [SPOKESPERSON, SOCIAL MEDIA MANAGER, LEGAL TEAM]). Provide actionable steps, real-world examples, and metrics to measure effectiveness.